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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Noah Bellamy

Noah Bellamy

October 13, 2025

5  out of  5
rating by Noah Bellamy
"I had an amazing experience with Preston Abbott. He’s super responsive and easy to work with! Definitely the best agent I’ve worked with!"
We responded:
"Noah, thank you for your wonderful feedback! I'm happy to hear that Preston provided such a responsive and easy experience for you. We’re always here to assist with any of your insurance needs!"
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Madison Gorder

October 6, 2025

5  out of  5
rating by Madison Gorder
"Preston was very knowledgeable, responsive, and took the time to explain all my options clearly. I never felt pressured, and he helped me find the best coverage for my needs at a very reasonable rate. It's rare to find someone so professional and genuinely helpful in the insurance industry. Highly recommended!"
We responded:
"Thank you, Madison! I'm glad to hear that Preston provided such knowledgeable and responsive service. It's wonderful that he could help you find the right coverage without any pressure. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Ellen Enriquez

September 19, 2025

5  out of  5
rating by Ellen Enriquez
"Preston Abbott was wonderful to work with. He saved me $400 a month in my auto insurance. I can’t thank him enough or recommend him enough. He’s also such a pleasure to talk with. He makes you feel so comfortable about your insurance needs. If you need insurance or want to compare what you already have, give Preston a call. You won’t regret it."
We responded:
"Thank you, Ellen! I'm so happy to hear about your positive experience with Preston. It's great to know he was able to help you save on your insurance and make the process enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Angelina Vasbinder

September 17, 2025

5  out of  5
rating by Angelina Vasbinder
"Best experience I've had with an insurance agent in over 50 years. Preston Abbott was great in setting up coverage for my new vehicle, very knowledgeable about rates , coverage, and what was best deal for me. Next week I cancelled other auto and home owners with other company and brought all to Liberty office. I have been able to walk into their office or call and get courteous on hands service. Appreciate Preston, and other staff for a great job. Highly recommend."
We responded:
"Angelina, thank you for sharing your wonderful experience! I'm happy to hear that Preston and the team were able to assist you effectively with your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust in our office. If you ever need anything else, feel free to reach out!"
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Alicia Swanson

September 9, 2025

5  out of  5
rating by Alicia Swanson
"Preston was so great to work with! Very personable! Made switching insurance seemless and saved me money!!"
We responded:
"Alicia, thank you for sharing your experience! I'm happy to hear that Preston made the process smooth and helped you save money. We appreciate your feedback and are here for any future insurance needs!"
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Rick Butler

August 28, 2025

5  out of  5
rating by Rick Butler
"Cyndi was great, being retired military, I never had a representative I could call directly, it was always whoever answered the 800 number. After 25 years with same insurance company, I now have a personal contact and on top of that cut my home, auto and motorcycle rates by over 25%. Would recommend reaching out to that office for a quote."
We responded:
"Thank you, Rick! I'm happy to hear that Cyndi was able to provide you with the personal touch you were looking for and help reduce your rates significantly. It's wonderful to know that you now have a direct contact for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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Jonathan Fletcher

August 12, 2025

5  out of  5
rating by Jonathan Fletcher
"Absolutely phenomenal!! I was in my first accident a few months back and they have been exceptional in helping me with every question, every phone call, and concern I've had during this process! Thank you to Preston and friend at this location (Forgot the name... sorry) and Brook at the State Farm call center!"
We responded:
"Thank you, Jonathan! I'm so happy to hear that Preston, Brook, and the rest of our team were able to support you through your first accident. We aim to make every step as smooth as possible for our customers. If you need anything else, just let us know!"
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Leslie Abbott

August 11, 2025

5  out of  5
rating by Leslie Abbott
"PRESTON ABBOTT IS THE REAL DEAL! 🤩 I've worked with a lot of insurance agents over the years, but Preston stands out from the pack. He's knowledgeable, responsive, and genuinely cares about his clients. My experience with him has been seamless - he's always available to answer questions, provide guidance, and offer tailored solutions. The level of service he provides is top-notch, and I appreciate his dedication to ensuring I'm protected. If you're looking for an exceptional insurance agent who truly puts clients first, look no further than Preston Abbott with State Farm! 👍 5/5 stars, hands down!"
We responded:
"Thank you, Leslie, for sharing your wonderful experience! I'm so happy to hear that Preston has been able to provide you with exceptional service. His dedication and commitment to our customers are truly valued. If you ever need anything else, feel free to reach out!"
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Robyn Bridges

August 5, 2025

5  out of  5
rating by Robyn Bridges
"Great service and helpful staff.great prices on insurance"
We responded:
"Thank you, Robyn! I'm happy to know you appreciated our service and found our team helpful. It's wonderful to hear you’re satisfied with our insurance prices. If you need anything else, feel free to reach out!"
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Payton Dyer

July 26, 2025

5  out of  5
rating by Payton Dyer
"The team was amazing and handled all the questions that I had! I would definitely recommend them."
We responded:
"Thank you for your review, Payton! I'm happy to hear that our team was able to assist you with all your questions. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Mike Blake

July 21, 2025

5  out of  5
rating by Mike Blake
"The quote Preston gave me for a car I just bought was so good we looked into adding my motorcycle. Now I pay only a few dollars more for my auto and motorcycle than I was paying for just my motorcycle with my old insurance company. My Mom, my brother and I are all with State Farm. Super happy with the whole experience and Preston is a master of his craft!"
We responded:
"Thank you for your review, Mike! I'm delighted to hear that Preston was able to provide you with such a great quote for both your policies. It's wonderful to know that your family trusts us with your insurance needs. If there's anything else we can assist you with, just let us know. Enjoy the ride!"
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Sherry Bellamy

July 14, 2025

5  out of  5
rating by Sherry Bellamy
"We worked with Preston Abbott for coverage on both our home and autos. He was very knowledgeable and responsive to all our questions. He was prompt and respectful. We’re very happy with the service he provided and feel confident that we have adequate coverage. Thank you Preston."
We responded:
"Thank you, Sherry! I'm delighted to hear that Preston provided you with such knowledgeable and responsive service. It's wonderful to know you feel confident in your coverage. If you ever have more questions or need assistance, we're here to help!"
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Olivia Koenig

June 20, 2025

5  out of  5
rating by Olivia Koenig
"Preston was amazing! I switched my auto and renters policy from Progressive to State Farm and couldn't be happier with the process. He explained everything very clearly and made it so easy to switch. And saved me money too! 10/10 would recommend. Thanks for all your help!"
We responded:
"Thank you for your review, Olivia! I'm so happy to hear that Preston made your switch to State Farm smooth and beneficial. It's wonderful that he could provide clear explanations and help you save money. We appreciate your recommendation and are here if you need anything else!"
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Michelle Cummins

June 5, 2025

5  out of  5
rating by Michelle Cummins
"I had the pleasure of speaking with Tiffany at State Farm in Liberty, and I couldn't be more impressed. She was kind, knowledgeable, and incredibly helpful throughout our conversation. Tiffany took the time to answer all my questions with patience and clarity, making the whole experience smooth and reassuring. It's not every day you come across someone so genuinely pleasant and professional. Thank you, Tiffany, for your excellent service!"
We responded:
"Thank you for your wonderful feedback, Michelle! I'm delighted to hear that Tiffany provided such a positive experience for you. Her dedication to being kind and knowledgeable truly shines through. We're grateful to have her on our team. If you ever need anything else, feel free to reach out!"
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Trenton Kauzlarich

June 5, 2025

5  out of  5
rating by Trenton Kauzlarich
"the team was great and thorough. I would recommend this group for your insurance needs!"
We responded:
"Thank you, Trenton! I'm happy to hear that you found our team thorough and great. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Caden dyer

June 5, 2025

5  out of  5
rating by Caden dyer
"Office Staff was supportive and answered all of my insurance needs. I would highly recommend."
We responded:
"Thank you, Caden, for your kind words! I'm happy to hear that our office staff was able to support you and meet your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Michael Sales

Michael Sales

June 2, 2025

5  out of  5
rating by Michael Sales
"Preston was great in helping me relocate to Missouri. Very genuine and knowledgeable making the switch very easy while making sure I had the right coverages. Highly recommend"
We responded:
"Thank you, Michael! I'm happy to hear that Preston was able to assist you so effectively with your move to Missouri. It's wonderful to know that he made the transition smooth and ensured you had the right coverage. We appreciate your recommendation! If you need anything else, feel free to reach out."
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William Harrington

May 10, 2025

5  out of  5
rating by William Harrington
"Recently, I had the pleasure of meeting an insurance agent, Preston Abbott, from this State Farm group. While I’m not a customer of Preston, he was the agent for my daughter, Hanna. As a person who is also in a customer facing job, it was refreshing to hear Preston discuss this in a manner that allowed my daughter to understand the nuances of her coverage. He stopped to ask her if she understood and used a few graphs to illustrate the coverage to make it relatable to her situation. Overall, his understanding of the industry and of his job was on point. And that he took the time to show us what he thought was best, Preston was never pushy or upselling. Just very customer focused and caring. I’d like to thank Preston for the time and effort he put into this single customer. An amazing person and a better human being. William H"
We responded:
"Thank you, William, for sharing your experience with Preston! I'm happy to hear that he was able to assist your daughter, Hanna, in such a clear and considerate manner. Preston's dedication to ensuring understanding and his customer-focused approach truly reflect our values. We appreciate your kind words and are here for any other insurance needs or questions you might have!"
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Francie Baska

April 29, 2025

5  out of  5
rating by Francie Baska
"This is an excellent agency. So helpful. I would highly recommend them. You need to talk to Preston Abbott. He helped me so quickly. In and out. He's very knowledgeable. Thank you Preston.!!!"
We responded:
"Thank you, Francie, for your feedback! I’m glad to hear that Preston was able to assist you efficiently and provide helpful service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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William Coltman

April 23, 2025

5  out of  5
rating by William Coltman
"Great personable job by Kyle. All expectations met."
We responded:
"Thank you, William, for your feedback! I'm glad to hear that Kyle provided a personable experience and met all your expectations. If you have any more questions or need any other assistance, feel free to reach out to our office. We're here to help!"
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Béty Lê Shackelford

April 17, 2025

5  out of  5
rating by Béty Lê Shackelford
"Preston was incredibly helpful, knowledgeable, and quick to respond. Very glad that we are with State Farm, literally saving us a good chunk of money while also being being fully covered. Thank you Preston!!"
We responded:
"Thank you, Béty, for sharing your experience! I'm happy to hear that Preston was able to assist you effectively and help you to save while ensuring full coverage. Your satisfaction is important to us, and we're here for any other insurance needs or questions you may have."
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Lauren Lee

April 15, 2025

5  out of  5
rating by Lauren Lee
"Kyle Proffitt has been the perfect agent to get started with. He is concise and quick and answered all of my questions. Very happy. Would recommend."
We responded:
"Thank you, Lauren, for sharing your experience! I'm glad to hear that Kyle was able to assist you efficiently and answer all your questions. Your recommendation means a lot to us."
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Jennifer Shaddox

April 12, 2025

5  out of  5
rating by Jennifer Shaddox
"Preston helped me and he was great to work with. Very knowledgeable and got me signed up for home and auto fast. 100% recommend."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm glad to hear that Preston was able to assist you efficiently. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Dedra Hines

April 10, 2025

5  out of  5
rating by Dedra Hines
"Preston with State Farm helped us make a smooth transition in insurance coverage from Houston TX to Liberty MO. He was prompt and listened to our needs. I would highly recommend him."
We responded:
"Thank you, Dedra, for sharing your experience! I'm happy to hear that Preston was able to assist you with a seamless transition from Houston to Liberty. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Vaughn Kypke

April 3, 2025

5  out of  5
rating by Vaughn Kypke
"Preston was a real pleasure to work with. He was very prompt and didn’t hesitate to answer any questions I had. I didn’t feel rushed and was treated with respect. If you’re looking to contact a State Farm office about anything at all this is the one!"
We responded:
"Thank you, Vaughn, for sharing your experience! I'm happy to hear that Preston provided you with prompt and respectful service. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out to our office."